Recently, A Ford F-150 Lightning owner made a video which explained why they sold their electric truck after only six months. The owner talked about the four big reasons for his tough decision of selling the Ford F-150 Lightning. The owner tells us about his experiences owning an electric car. He also explains the high price and uncertain resale value, as well as the challenges with charging and using the car.
Let’s explore why the owner said goodbye to his Ford F-150 Lightning.
Table of Contents
The Owner’s Perspective on Ford F-150 Lightning Issues
Cost and Resale Value
The Ford F-150 Lightning, a 2023 model, was purchased for approximately $88,000, excluding taxes, which could push the total cost beyond $90,000. Spending such a substantial amount necessitated ensuring satisfaction and long-term value.
Concerns arose regarding the car’s future worth, leading the owner to seek advice from a Ford dealer. He learned that sales of Ford Lightnings were struggling, causing doubts about resale market prices. To explore options, the owner visited CarMax, but his Ford Lightning received a disappointing offer of $68,000, indicating a rapid price decrease and lower demand than anticipated.
Seeking a better deal, the owner revisited the Ford dealership and secured a top offer of $74,000. Listing the vehicle online for $80,000, he sold it at the asking price within two weeks, providing relief and halting further depreciation.
This wise decision helped with monthly payments and eliminated concerns about losing value.
Ease of Travel and Charging Infrastructure
Ease of travel and the availability of a reliable charging infrastructure were additional factors that led to the decision to sell the Ford Lightning. The owner encountered challenges when attempting to travel to a ski mountain and struggled to find fast and accessible chargers.
In his videos, the owner described the difficulties they faced in locating operational fast chargers that were not congested with other users. Non-Tesla electric vehicles, including the Ford Lightning, often had limited options compared to Tesla’s dominant Supercharger network. This situation was aggravated by the high demand from various electric vehicle brands competing for charging resources.
To address this issue, Ford recently partnered with Tesla to tap into the government’s financial support for developing a nationwide charging infrastructure. However, concerns remained about the practicality of using Tesla Superchargers for non-Tesla vehicles. While Ford planned to introduce longer charging cables called “magic docks,” the inadequate size of charging spaces for larger trucks like the Ford Lightning persisted.
These small spaces often led to unintentional occupancy of multiple spots and prompted complaints from others. Consequently, the owner found the overall charging experience inconvenient and unsuitable for his truck’s size.
Taking into account the challenges of ease of travel and the limitations of the charging infrastructure, the owner made the decision to sell the Ford Lightning, seeking a more convenient and accessible electric vehicle ownership experience.
App and Interface Issues
The app, intended for regular use on a smartphone, was outdated and did not align well with the all-electric nature of the vehicle. Trying to blend modern technology with an outdated system proved to be quite challenging.
It is hoped that these issues will be resolved in the near future, but as of now, the reliance on unreliable third-party developers for building the technology has resulted in a clunky and unsatisfactory user experience.
Additionally, an irritating aspect was the interface not defaulting back to the map display while driving. Instead, users had to navigate through their profiles and create a map experience, leading to a convoluted and unfriendly user interface.
Considering the significant investment made in purchasing the Ford Lightning, dealing with these app and interface issues while driving became a headache that the owner wished to avoid.
Lack of Manufacturer Response
Despite investing a considerable amount of money in the vehicle, the owner found the support from Ford to be inadequate.
Numerous attempts were made to address concerns and provide suggestions, but the manufacturer’s response was disappointing. Initially, there were promising interactions with a company executive, involving email exchanges and phone calls. However, after sharing a video and expecting further action, there was no follow-up or progress.
This lack of engagement left the owner feeling let down and discouraged. It became apparent that Ford was not willing to listen to customer feedback or step out of their comfort zone. As a result, the decision to part ways with the Ford Lightning was made.
The owner remains hopeful that Ford will address these issues in the future and continue improving the truck. While the Ford Lightning itself had positive attributes, the lack of manufacturer response made it difficult to justify ownership.
Exploring alternative options like the upcoming Chevy Silverado or the Cybertruck is now the plan. The owner expresses gratitude for those who joined them on this journey and hopes that both Ford and themselves can learn from this experience.
Although the Ford Lightning provided a comfortable and luxurious cabin, it was time to bid farewell to the truck and look forward to new possibilities.
Areas of Improvement for the Ford F-150 Lightning
The owner’s journey with the Ford F-150 Lightning provided valuable insights into the electric truck’s strengths and weaknesses. Despite its impressive driving experience and luxurious cabin, several factors led the owner to sell the vehicle after just six months.
Concerns about future resale value, as evidenced by lower-than-expected offers from CarMax, raised questions about the long-term market demand for Ford Lightnings. The owner’s visit to the Ford dealership resulted in a better offer, but it highlighted the need for consistent and competitive pricing strategies to maintain customer confidence.
Ultimately, the decision to part ways with the Ford Lightning was not taken lightly. The owner believed that, as a consumer, it was essential to feel a deep sense of satisfaction and confidence in the vehicle they invested their hard-earned money in. With room for improvement in range, charging infrastructure, app functionality, and manufacturer responsiveness, the decision was made to explore alternative options.
While bidding farewell to the Ford Lightning, the owner expressed hope that Ford would address these concerns and continue to enhance their electric truck offerings. The journey with the Lightning served as a learning experience for both the owner and the manufacturer. It highlighted the importance of attentive customer feedback and the need to adapt to evolving market expectations.
As the owner embarks on the search for a new electric vehicle, they remain optimistic about the future of electric trucks and the advancements in the industry. With upcoming releases like the Chevy Silverado and the highly anticipated Cybertruck, the owner eagerly awaits new possibilities and looks forward to a vehicle that truly meets their needs and exceeds expectations.